The out-of-the-box dashboards provided as part of the Operate & Monitor Lensprovides valuable insights to manage your IT service operations, prioritize the most important features, and deliver products with more value.
The Operate Lens module of the Operate & Monitor Lens provides business analysis for the RUN phase of Application Lifecycle Management (ALM). The solution help you analyze and manage your IT service operations and resources are better informed to work on the most appropriate activity to deliver the best result for the business. The dashboards provide insights into incident management, change management, reassignments, service requests, and so on.
The Monitor Lens module of the Operate & Monitor Lens provides business analysis for Run phase of ALM that includes IT system and service management and operation during continuous performance and change. The system operation management includes the management of IT service systems and application, system hardware, and software, as well as networks and data center. It focuses on ensuring that business transactions and applications meet availability and performance service levels.
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