Certified source systems

Digital.ai Value Stream Intelligence utilizes data from a variety of sources. This topic lists the source systems and their corresponding versions on which the Digital.ai Value Stream Intelligence solutions are validated and certified.

Tip: Click a source system to view details about the source entities that are extracted and used to build the available solutions.

Source System	Version	Certified Digital.ai Value Stream Intelligence modules
ServiceNow	Paris	Operate & Monitor Lens Change Risk Prediction Flow Acceleration Service Management Process Optimization
BMC Helix	19x	Operate & Monitor Lens Change Risk Prediction Service Management Process Optimization (Major Incident Prediction, Service Delivery Acceleration, and Delivery Performance and Process Compliance Assignment Group)
Avaya Call Management System (CMS)	R17	Operate & Monitor Lens
Cisco Unified Contact Center Enterprise (UCCE)	11.5	Operate & Monitor Lens
Jira Software Cloud	Cloud version	Plan & Create Lens Change Risk Prediction Flow Acceleration (currently supports Predict Cycle Time, Improve Predictability, and Reduce Non-Value Added Work dashboard)
Jira Software Server	v8.3.3	Plan & Create Lens Change Risk Prediction Flow Acceleration (currently supports Predict Cycle Time, Improve Predictability, and Reduce Non-Value Added Work dashboard)
Microsoft Azure DevOps Service	5.1	Integrate & Test Lens Plan & Create Lens Release & Deploy Lens Flow Acceleration (Does not support the Predict Cycle Time dashboard) Quality Improvement
Digital.ai Agility (formerly known as VersionOne)	20.2.2.60	Plan & Create Lens Note: Only the Work Item, Work Item State Change, Work Item Snapshot (Current Snapshots), Work Item Iteration, Work Item Burn Down, Work Item Project Rollup, Work Item Assignee, Work Item Keyword, Program Increment, Quality Defect, Quality Defect Keyword, and Portfolio iCubes are currently supported.
Jenkins	2.8	Integrate & Test Lens (Continuous Integration Build)
BlazeMeter	-	Integrate & Test Lens
Atlassian Bitbucket Server (On-prem Instance)	v7.3.0	Integrate & Test Lens
CA Project and Portfolio Management (PPM), formerly Clarity™ PPM	15.3	Plan & Create Lens
HPE Micro Focus Project and Portfolio Management (PPM)	9.50	Plan & Create Lens
New Relic APM	-	Operate & Monitor Lens
AppDynamics APM	4.5.2.8055	Operate & Monitor Lens Change Risk Prediction
Dynatrace	1.160	Operate & Monitor Lens
Broadcom DOI	-	Operate & Monitor Lens
Digital.ai Release (formerly known as XL Release)	9.7.0	Release & Deploy Lens Note: Only Release, Release Folder Hierarchy, Release Task, Release Phase, the corresponding Weekly and Daily Snapshot iCubes, Release Team, Release Tag, and Release Task Tag iCubes are currently supported.
Digital.ai Continuous Testing	21.8.12587	Integrate & Test Lens Note: Only Quality Test Execution iCube is currently supported.
Zendesk	Cloud version	Customer Support Engagement
Pendo	Cloud version	Product Experience

Source System

Version

Certified Digital.ai Value Stream Intelligence modules

ServiceNow

Paris

Operate & Monitor Lens
Change Risk Prediction
Flow Acceleration
Service Management Process Optimization

BMC Helix

19x

Operate & Monitor Lens
Change Risk Prediction
Service Management Process Optimization (Major Incident Prediction, Service Delivery Acceleration, and Delivery Performance and Process Compliance Assignment Group)

Avaya Call Management System (CMS)

R17

Operate & Monitor Lens

Cisco Unified Contact Center Enterprise (UCCE)

11.5

Operate & Monitor Lens

Jira Software Cloud

Cloud version

Plan & Create Lens
Change Risk Prediction
Flow Acceleration (currently supports Predict Cycle Time, Improve Predictability, and Reduce Non-Value Added Work dashboard)

Jira Software Server

v8.3.3

Plan & Create Lens
Change Risk Prediction
Flow Acceleration (currently supports Predict Cycle Time, Improve Predictability, and Reduce Non-Value Added Work dashboard)

Microsoft Azure DevOps Service

5.1

Integrate & Test Lens
Plan & Create Lens
Release & Deploy Lens
Flow Acceleration (Does not support the Predict Cycle Time dashboard)
Quality Improvement

Digital.ai Agility (formerly known as VersionOne)

20.2.2.60

Plan & Create Lens

Note: Only the Work Item, Work Item State Change, Work Item Snapshot (Current Snapshots), Work Item Iteration, Work Item Burn Down, Work Item Project Rollup, Work Item Assignee, Work Item Keyword, Program Increment, Quality Defect, Quality Defect Keyword, and Portfolio iCubes are currently supported.

Jenkins

2.8

Integrate & Test Lens

(Continuous Integration Build)

BlazeMeter

Integrate & Test Lens

Atlassian Bitbucket Server (On-prem Instance)

v7.3.0

Integrate & Test Lens

CA Project and Portfolio Management (PPM), formerly Clarity™ PPM

15.3

Plan & Create Lens

HPE Micro Focus Project and Portfolio Management (PPM)

9.50

Plan & Create Lens

New Relic APM

Operate & Monitor Lens

AppDynamics APM

4.5.2.8055

Operate & Monitor Lens
Change Risk Prediction

Dynatrace

1.160

Operate & Monitor Lens

Broadcom DOI

Operate & Monitor Lens

Digital.ai Release (formerly known as XL Release)

9.7.0

Release & Deploy Lens

Note: Only Release, Release Folder Hierarchy, Release Task, Release Phase, the corresponding Weekly and Daily Snapshot iCubes, Release Team, Release Tag, and Release Task Tag iCubes are currently supported.

Digital.ai Continuous Testing

21.8.12587

Integrate & Test Lens

Note: Only Quality Test Execution iCube is currently supported.

Zendesk

Cloud version

Customer Support Engagement

Pendo

Cloud version

Product Experience